Paul Davis Restoration of Morris and Passaic Counties NJ

Full Service Water, Fire & Mold Cleanup + Restoration Specialists
Proudly Serving Morris, Passaic, Essex Counties and surrounding areas clear

FAQs

Check below the frequently asked questions.

WATER DAMAGE RESTORATION FAQS

Shut off the water source if possible, turn off electricity to affected areas, and contact a professional immediately.

Mold can begin forming within 24–48 hours.

Not if water has seeped into walls, flooring, insulation, or large areas. Professional drying is required.

Anywhere from 1–4 days for extraction and drying, depending on severity.

2–7 days depending on building materials and humidity.

Yes. Prolonged moisture weakens wood, drywall, flooring, and insulation.

Black water (sewage, floodwaters) is highly contaminated and requires professional handling.

Typically yes, if the cause was sudden and accidental.

Not standard flooding. A separate flood policy is required.

Usually no. Saturated drywall often requires removal.

Moisture meters and thermal imaging reveal hidden moisture.

Household fans are not enough. Professional air movers and dehumidifiers are needed.

Not always, but the risk is high without proper drying.

Often yes, unless contaminated by sewage or sitting wet for too long.

You may have mold and structural deterioration. Professional inspection is required.

Yes. We remove water-damaged drywall, flooring, insulation, and other materials.

We offer 24/7 emergency response.

Yes, especially if water may have entered ducts.

Water can travel through ceilings, walls, and floors; professional drying is necessary.

Yes. Washing machines, dishwashers, water heaters, and refrigerators are common culprits.

If the damage is significant, yes. We assist with documentation.

Yes. Sanitization prevents bacteria and mold.

Absolutely. Water near outlets, wiring, and fixtures is dangerous.

This is a hazardous situation requiring specialized cleanup.

Yes. Unresolved damage or mold greatly reduces value.

FIRE & SMOKE DAMAGE FAQS

We remove debris, clean soot, eliminate smoke odors, repair structural damage, and perform reconstruction.

Yes. Smoke residue is acidic and can irritate the lungs.

No. This often smears soot and worsens staining.

Anywhere from a few days to several weeks, depending on severity.

Yes. Smoke spreads quickly throughout the entire property.

A furnace malfunction that sends soot throughout the home.

Often yes, using specialized cleaning techniques.

Absolutely. Duct cleaning is often required.

Smoke particles embedded in porous materials.

Immediately. Acidic soot damages materials within hours.

Yes. We document everything to support your claim.

Yes. Wiring must be inspected by a professional.

Not always. Smoke residue can be hazardous.

Yes, and we evaluate what can be restored.

Yes. Firefighting efforts often soak building materials.

It can be irritating and requires proper cleanup.

Often. Heat can warp beams, joists, and supports.

Yes. Protein smoke from kitchen fires can spread invisibly.

Regular HVAC cleaning, updated smoke alarms, and safe cooking practices.

Only once professionals confirm it’s safe.

MOLD REMEDIATION FAQS

If it returns after cleaning or spreads, it’s likely mold.

Moisture from leaks, humidity, or water damage.

No, but certain strains can be harmful.

Testing helps identify mold type and extent of contamination.

1–5 days depending on severity.

Not if moisture is controlled correctly.

Yes. Wallpaper traps moisture.

Yes, especially on cold surfaces with condensation.

We seal the area with negative pressure and HEPA filtration.

Yes. Mold exposure impacts pets similarly to humans.

Coverage varies. Documentation helps claims.

Yes. Mold feeds on wood, drywall, and organic materials.

Through cleaning, HEPA filtration, and deodorization.

Removal eliminates growth; remediation fixes the conditions causing it.

Proper drying and humidity control.

No. It will return.

Above 60% is high risk.

Yes. Often caused by poor ventilation.

Yes—sinus irritation, coughing, headaches, and more.

Steam and poor ventilation.

STORM DAMAGE FAQS

Roof, gutters, siding, windows, attic, basement, and electrical systems.

Melted snow that refreezes at the roof edge, causing leaks.

Yes. We provide emergency tarping.

Yes—storm leaks often lead to mold within days.

We handle tree removal, debris cleanup, and structural stabilization.

Often yes, depending on the cause.

Leave it in place and call professionals for safe removal.

Yes. Wind can damage shingles, siding, and windows.

Yes. We provide board-up and replacement.

Yes. Burst pipes are common after winter storms.

Only if professionals confirm it’s safe.

Yes. Always have wiring checked after water exposure.

COMMERCIAL / LARGE LOSS FAQS

Retail centers, hotels, schools, offices, healthcare, and industrial facilities.

Damage affecting large square footage, multiple units, or critical operations.

Yes, through emergency planning agreements.

Sometimes—depending on safety and contamination.

Immediately. We provide 24/7 emergency dispatch.

Moisture maps, reports, estimates, photos, and progress updates.

Yes. We specialize in multi-unit mold remediation.

We use temporary generators and equipment.

Yes—cleaning, odor removal, and duct sanitization.

Fast response, safety planning, and phased restoration.

Often yes, with specialized cleaning.

Hospitals, hotels, schools, manufacturing, warehouses, and multifamily properties.

Every step of the process.

TRAUMA, BIOHAZARD, AND SPECIALTY CLEANING FAQS

Yes—compassionate, discreet service.

Following OSHA, EPA, and state regulations.

No. Biohazards must be handled professionally.

From several hours to multiple days depending on contamination.

Yes. We handle hoarding cleanup and odor removal.

Yes. We prioritize privacy.

Coverage varies, but we assist with claims.

Yes. Including droppings, urine, and nesting cleanup.

CONTENTS RESTORATION & ODOR REMOVAL FAQS

Furniture, electronics, documents, clothing, artwork, and more.

Using ultrasonic cleaning and deodorization chambers.

Sometimes. We provide evaluation and specialized drying.

Yes. Items are inventoried, cleaned, and stored securely.

Yes—freeze-drying and specialized processes.

Through HEPA filtration, hydroxyl generators, ozone treatment, and cleaning.

Yes, they are protected and tracked.

Often yes, depending on material and damage type.

Yes, using specialty cleaning techniques.

We evaluate contamination, material type, damage level, and cost feasibility.

GENERAL COMPANY & PROCESS FAQS

Yes. We respond any time, including weekends and holidays.

Yes. Initial assessments are provided at no charge.

Yes. Our team is IICRC-certified in all restoration disciplines.

Yes. We coordinate with adjusters to streamline claims.

Morris County, Passaic County, Essex County, and surrounding North Jersey.

Often within hours, depending on conditions.

Yes. We service homes, apartments, offices, retail, and industrial properties.

Insurance billing, direct payments, and financing for certain projects.

24/7 response, certified technicians, compassionate service, and full restoration from mitigation through reconstruction.

Yes. We provide education, inspections, and recommendations for long-term protection.